How do I find out if I have coverage?

You should be able to get Home Internet service anywhere in the Home & On-The-Go coverage area. To be sure, just contact us with your street address and zip code and we will check it out for you.  

How accurate is the coverage map?

Our coverage maps can’t guarantee coverage, but rather approximate your anticipated coverage.  Certain areas may have limited or no coverage and various factors (e.g. terrain, foliage, buildings) may affect your actual coverage at a particular location.

What is the difference between Best CLEAR™ Coverage and CLEAR™ Coverage?

If your address falls in our Best CLEAR™ Coverage, CLEAR™ should work well in your home and office, and On-The-Go virtually anywhere in the CLEAR™ coverage area.  With Best CLEAR™ coverage, you can take advantage of any of our service plan offerings.  If your address falls in CLEAR™ coverage, you can use CLEAR™ out and about in your city, but indoor performance may be highly variable.  With CLEAR™ coverage, you are only eligible for our On-The-Go plans.

Why can I only get On-The-Go plans with CLEAR™ Coverage?

If your address falls in CLEAR™ coverage, CLEAR™ will work best out & about in your city.  Service indoors at this address may be highly variable.

Can I get nationwide coverage?

If you live in the CLEAR™ coverage area and you want to expand the places you can get coverage, CLEAR™ offers a 3G/4G service plan and USB modem that gives you CLEAR™ 4G coverage in the CLEAR™ coverage areas and switches to 3G coverage when CLEAR™ 4G isn’t available.

Coverage maps do not guarantee coverage, but rather approximate your anticipated coverage at a particular location.  Certain parts of a residential or commercial structure, city, metropolitan area, or other geographic region may have limited or no coverage.  Various factors (e.g., terrain, foliage, weather/atmospheric conditions, building structure/materials, network traffic congestion), many of which are beyond CLEAR’s control, may affect your actual coverage at a particular location at any given time.

Coverage areas limited. Service levels, features and prices may vary by rate plan and availability in the coverage area and are subject to change without notice. Actual network performance may vary and is not guaranteed.

Limited time offer.  Taxes, equipment and other charges apply. ‘For Life’ service plan price guarantee conditioned on:  (a) no change (e.g., in plan features; in stated residence location) or break in CLEAR™ service by subscriber;  (b) no violation by subscriber of then-effective Terms of Service, Acceptable Use Policy or other agreement with CLEAR™;  (c) CLEAR’s right to discontinue this type of service in all markets or in market where subscriber is located;  (d) government-mandated taxes and surcharges; and  (e) no change in ownership or control of CLEAR™.

CLEAR™ 4G Coverage is growing at the rate of 30 towers going up every week.